Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Agency Admin department is responsible for processing for New Agent Applications submitted by Agency Force. Agency Admin ensure that the processing of these applications adheres to both Company policies and regulatory guidelines.
Key Assignment Work
- Processing of New Agent Application to adhere and comply in accordance to Contracting Standard of Procedures (SOP)
- Handling Customer enquiries pertaining to New Agent application or other contracting matters.
- Preparing ad-hoc report, e.g., analyst the new agent contracting trend, comparison between last year vs this year contracting numbers.
- Follow-up follow through with stakeholders (peers, sales team, agency force, regulatory) pertaining to new contracting queries/emails.
Requirements
- Degree in Business Administration, Management, or a related field
- Proficiency in Microsoft PowerPoint, Microsoft Word & Microsoft Excel
- Effective communication skills with ability to communicate with the team, internal and external stakeholders.
- Has a good command of written and spoken English.
LEARNING OUTCOMES
- Improve communication skills and inter-personal skills with stakeholders and understanding stakeholder's behavior, managing their expectations.
- Preparation of detailed and comprehensive report by providing factual data/findings to support.
- Develop an analytical mindset.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
