Role Overview
We are seeking a dynamic and experienced Insurance Broker specialized in Employee Benefits to join our team and maintaining relationships with clients, understanding their needs and providing them with tailored insurance solutions.Your role will involve sourcing insurance products and negotiating with insurance companies to ensure clients receive the best coverage.
Key duties and responsibilities include but are not limited to:
1. Client Relationship Management:
- Build and maintain strong relationships with clients, understanding their needs and objectives regarding employee benefits.
- Act as the primary point of contact for clients, addressing inquiries, providing updates, and offering professional guidance on benefit program options.
2. Benefit Program Design and Implementation:
- Collaborate with clients to design customized employee benefits packages tailored to their workforce demographics and budget constraints.
- Research and analyze various benefit options, including health insurance, wellness programs, and other ancillary benefits.
- Assist clients in navigating regulatory requirements and compliance issues related to employee benefits.
3. Proposal Development and Presentation:
- Prepare comprehensive proposals outlining recommended benefit programs, including cost analysis, coverage details, and implementation timelines.
- Present proposals to clients in a clear and compelling manner, addressing their questions and concerns to facilitate decision-making.
4. Enrollment and Administration Support:
- Coordinate with insurance companies to facilitate enrollment processes for client employees.
- Assist clients with benefits administration tasks, such as processing enrollment changes, resolving billing discrepancies, and managing claims issues.
5. Data Analysis and Reporting:
- Analyze benefit utilization data and trends to identify opportunities for program enhancements and cost-saving measures.
- Generate regular reports for clients summarizing key performance metrics and providing actionable insights for program optimization.
6. Compliance and Regulatory Oversight:
- Stay updated on relevant laws and regulations governing employee benefits, ensuring clients remain compliant with legal requirements.
7. Team Collaboration:
- Work closely with internal teams to coordinate client service delivery and resolve issues promptly.
- Collaborate with Sales and Business Development teams to identify new business opportunities and promote employee benefits services to prospective clients.
Qualifications
- Diploma or Bachelor's Degree in Insurance, Business Administration or related field
- Minimum 5 years working experience in Employee Benefits management
- Strong understanding of health insurance products and regulatory requirements
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely
- Independent and detail-oriented with strong analytical and problem-solving skills.
