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Eagle Secure Tech Sdn Bhd

Installation And Service Technician

Early Applicant
  • 7 days ago
  • Be among the first 50 applicants

Job Description

Job Responsibility

  • Install, maintain, and repair digital locks and access control systems at customer locations.
  • Provide high-quality customer service and technical support
  • Troubleshoot and diagnose technical issues with digital locks and access control systems.
  • Perform routine inspections and preventative maintenance on digital locks and access control systems.
  • Provide technical support to customers over the phone, or in-person.
  • Collaborate with sales and customer service teams to provide technical expertise to customers and ensure customer satisfaction.
  • Maintain inventory of parts and tools needed for installations and service calls.

Job Requirements

  • Ability to speak in English and Mandarin.
  • Demonstrated technical proficiency and experience with installation and maintenance of electronic equipment (training will be provided for our specific systems).
  • Proficiency in woodworking is an asset.
  • Excellent customer service skills, including the ability to communicate effectively with customers to understand and address their needs.
  • Demonstrated ability to work independently and as part of a team to complete projects and assignments within established timelines.
  • Strong problem-solving and critical thinking skills, with the ability to quickly identify and address technical issues as they arise.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers, team members, and other stakeholders.

Job Benefits

  • Competitive salary and commission structure, with EPF, SOCSO, and EIS contributions.
  • Opportunities for career growth and advancement within the company, with a focus on continuous learning and professional development.
  • Comprehensive training and support to enhance sales skills and product knowledge, including ongoing coaching and mentoring from experienced sales professionals.
  • Dynamic and supportive work environment with a team-oriented culture, fostering collaboration and innovation.
  • Chance to work with cutting-edge smart security technologies and solutions, staying up-to-date with emerging industry trends and developments.
  • Recognition and rewards for outstanding performance, including bonuses, incentives, and public recognition.
  • Mobile phone and sim card provided, enabling seamless communication with clients and colleagues.
  • Medical coverage for eligible employees, including outpatient and inpatient care, medical consultation, and prescription drug coverage.
  • Annual leave and other employment benefits as per company policy, providing a healthy work-life balance and promoting employee well-being.

More Info

Date Posted: 21/11/2024

Job ID: 101100525

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