Company Description
AJobThing is a one-stop employer portal located in Kuala Lumpur, providing a simple and efficient way for industries to find and reach the perfect candidate. We transform the front-end of your recruiting process and help ensure that candidates choose you, so you get great hires to fuel your growth.
Role Description
This is a full-time on-site Account Manager (Inside Sales) role located in WP Kuala Lumpur. The Account Manager (Inside Sales) will be responsible for account management, sales, customer service, and sales operations.
Qualifications
- Experience in account management, sales, and/or business development
- Strong communication, negotiation, and relationship-building skills
- Ability to develop and maintain long-term relationships with key customers
- Experience identifying new business opportunities and generating revenue growth
- Ability to collaborate effectively with cross-functional teams to support customer needs
- Min Diploma level and above
- Experience in the recruitment industry is a plus
- Proficiency in Bahasa Malaysia, English, and/or Mandarin is a plus
Job Description
- Act as the primary contact for customer account management, handling all inquiries and concerns.
- Proactively engage with clients on a monthly basis to nurture and expand existing accounts.
- Foster strong customer relationships to maximize their long-term value.
- Identify opportunities and promptly address customer issues with precision.
- Guarantee prompt and successful delivery of our solutions to meet customer needs and goals.
- Collaborate with various internal teams (such as Customer Service and Product Development) to enhance the overall customer experience.
- Monitor account metrics, including weekly, monthly, and quarterly forecasts.
Benefits
- Commission without a cap based on monthly sales
- Attendance Allowance
- Optical Claim
- Dental Claim
- KPI Bonus
- Annual Leave
- Medical Leave
- On Job Training provided
- Flexible working environment
- EPF
- Socso
