Description
- To assist in leading the Human Resource department with maximum of 3 in the team.
- To monitor and maintain employee personal data, attendance and leave records.
- To issue employment letters i.e. offer letter, confirmation, termination, increment, transfer letter and other letters.
- To advertise and interview new candidates for ENVO, if required.
- To conduct new employee orientation with HR briefing to foster positive attitude and educate the SOP toward organizational objective.
- To ensure a conducive environment in the office and call floor.
- To ensure all correspondence from applicants via email or social media platforms are replied to within three (3) working days.
- Conduct employee orientation and facilitate new joiners and regularly update the database of each employee.
- Conduct exit interviews for employees who have resigned.
- To keep a record of insurance for employees and get it renewed on time.
- To manage the staff attrition and increase employee retention.
- To deal with grievances and implement disciplinary procedures for employees of ENVO.
- To review and amend ENVO's employee handbook and other standard operating procedures from time to time.
- To undertake additional responsibilities or perform ad-hoc tasks as and when required by Assistant HR Manager
- Specific to Industrial Relations:
- Strong knowledge of industrial relations laws and regulations.
- Experience in handling employee relations, grievances, and disputes.
- Excellent negotiation and conflict resolution skills.
- Ability to conduct investigations and provide recommendations.
- Familiarity with u
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Requirements
- Age 26 and above
- Candidate must possess at least a SPM / Diploma or relevant certificate in any field
- Fluent in Mandarin and English
- Minimum of 3 years experience in HR field (call center industry is advantageous)
- Computer literate with positive working attitude and ability to work in a fast-paced and dynamic environment
- Independent, proactive and self-driven
Benefits
- EPF + SOCSO provided
- Annual leaves
- Phone allowance
- Attendance allowance
- Parking allowance
- Near public transport
- ISO certified and MSC status company
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-envo-business-process-outsourcing-bpo-job-hr-executive]
