Room/Public Area Cleanliness- Ensure the room/public area cleanliness quality is up to the Hotel standard.
Ensure linen used is according to the Hotel standard and is in good condition.- Ensure all facilities in room is functional and in good condition
Liaise and follow up with Maintenance Division on defect works to be completed in each room within the given timeline
- Monitor and ensure the weekly/bi-weekly/monthly cleaning of the public area is done as scheduled.
Prepare a checklist for public area/room cleaning schedule and follow up accordingly- Liaise with Housekeeping Supervisor/Executive Housekeeper on available rooms/defect rooms status to ensure room inventory is sufficient for sale and occupancy on daily basis.
Liaise with external housekeeping staff/supervisor to re-clean the rooms if the cleanliness is not up to prescribed standard.
- Undertake any task or assignment as may be assigned to by immediate superior or Management from time-to-time.
- Record and submit daily stock movements to Housekeeping Supervisor/Executive Housekeeper i.e. toilet rolls, toiletries kit, garbage bag, towel bag, cleaning chemical, room inventory or any replacement needed to ensure all items in the room are in good condition.
Submit stock order for daily operations to Housekeeping Supervisor/Executive Housekeeper.
- Log and monitor all housekeeping machineries and equipment movement services/quantities and to ensure all in good condition.
Monitor and assist Housekeeping Supervisor/Executive Housekeeper on daily operations cost.
- Housekeeping Tracking Report
- Ensure all external housekeeping staffs follow the housekeeping cleaning procedure and all cleaning tracking is declared accurately on daily basis.
Random checks on the cleaning equipment used by the housekeeping team and to ensure all are in good condition.- Log and track movement of key cards, keys, equipment, and other items issued to external housekeeping staff.
- Ensure all linen transaction from the Linen room Check-Out Room Laundry Linen Room is declared accurately on a daily basis
To audit the physical linen stock on month-end together with the Housekeeping Supervisor/Executive Housekeeper to ensure all documented reports are accurate before each handover
- You possess a refined command of English and Bahasa Malaysia, both orally and written.
You have an outstanding personal presentation skills and communication skills.- You have the ability to portray a courteous and hospitable attitude in a professional manner.
You are passionate in delivering exceptional level of guest services.
- You are composed, efficient, organized and able to work under pressure.
You are fun and friendly with a cheerful attitude.- You are reliable and honest, with the ability to act in a professional manner.
Job Types: Permanent, Fresh graduate
Pay: RM1,- 00 - RM2,500.00 per month
Benefits: - Dental insurance
Health insurance
- Opportunities for promotion
Professional development
Schedule:Supplemental Pay: Performance bonus
