Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel.
Contact customers via calls or arranged meetings to discover their needs and requirements.
Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel.
Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.
Assist clients in selecting the most appropriate service that best meet their specifications and needs.
Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.
Collaborate with other hotel staff to ensure clients have a good time.
Monitor the customer service quality of the hotel to ensure customers are tended to appropriately.
Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.
Process and facilitate requests for customized services such as room redecoration, equipment, and switch.
Coordinate and organize the details of an event such as catering, lodging, seating, and security.
Resolve and quell misunderstandings within a hotel premises.
Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals.
Set annual budgets and implement strategies effective for achieving set targets.
Conduct assessment of sales performance to make necessary adjustments to increase patronage.
Any other duties as directed by Management/Superior from time to time.
2. ACADEMY REQUIREMENT Candidates must possess at least a Diploma / Degree in Sales, Marketing, Hospitality Management or related discipline.
Required Language (s) English and Bahasa Malaysia.
- 3. EXPERIENCE / SKILL REQUIREMENT
The person should have at least 2 years experience in Hospitality / Hotel Management.
He/ She should possess outgoing personality and communications skill.
Must have good business sense and computer literacy skills.
Job Type: Full-time
Pay: RM2,000.00 - RM3,800.00 per month
Benefits:
Opportunities for promotionSchedule:
Day shift
