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cake tella

Head of Operation

cake tella
Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 3-5 Years
Petaling Jaya, Malaysia, Selangor
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Job Description

Job Responsibility

  • Cross-Department Coordination by Aligning and managing production, marketing, customer service, and fulfilment teams.
  • Facilitate effective communication to improve workflow and prevent silos.
  • Streamline processes to enhance productivity and quality.
  • Address operational issues promptly and develop preventive measures
  • Strategic Planning with leadership team to set and implement business goals and growth strategies.
  • Analyze data to enhance product and service quality.

Job Requirements

  • Minimum of 3-5 years in operations management, preferably from Hospitality background.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with a focus on problem-solving and process improvement.
  • Proficiency in using data analysis tools and project management software.Detail-oriented with a strategic mindset.
  • Ability to thrive in a fast-paced environment.
  • Passionate about delivering exceptional customer experiences.
  • Able to work on Saturdays or certain Public Holidays (Sunday is non working day)



Job Benefits

  • Young and fun team
  • No politics culture
  • Open minded culture
  • Fast growing company

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Skills Required

Team Management
Interpersonal Skills
process improvement
operations management
Problem-solving
Leadership
Hospitality
communication
project management software

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Date Posted: 21/11/2024

Job ID: 101098177

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