Job Description- Responsible for greeting every guest upon arrival
Prepare documents and keys required for registration- Register arriving guests and assign rooms
Process guests departures, calculate charges and receive payments
- Promptly and courteously attend to telephone calls and text messages, directing as appropriate
Provide information on hotel facilities and services- Provide detailed information about points of interest in the area
Arrange services required for guests with special needs
- Ensure guest special requests are efficiently completed
Follow emergency and safety procedures- Provide direction to guests requiring guidance and offering any further assistance, as required
Other related duties as assigned by the Front Office leadership team
- Qualifications & Experience
Willing to work on shift basis
- Strong interpersonal skills
Ability to multi task- Computer literate (MS Office/ PMS system)
Must be able to write and communicate in English & Bahasa
- Mandarin speaking will be added advantage
Fresh graduate are encourage to apply- Diploma in Hotel Management preferred
Candidate with 1+ year Front Office Experience is preferable
Job Type: Full-time
Pay: RM2,
- 00 - RM2,500.00 per month
Benefits: - Meal provided
Schedule:
* Rotational shift