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HOMMY STYLE SDN BHD

Guest Service Assistant

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Job Description
  • Responsible for greeting every guest upon arrival
Prepare documents and keys required for registration
  • Register arriving guests and assign rooms
Process guests departures, calculate charges and receive payments
  • Promptly and courteously attend to telephone calls and text messages, directing as appropriate
Provide information on hotel facilities and services
  • Provide detailed information about points of interest in the area
Arrange services required for guests with special needs
  • Ensure guest special requests are efficiently completed
Follow emergency and safety procedures
  • Provide direction to guests requiring guidance and offering any further assistance, as required
Other related duties as assigned by the Front Office leadership team

  • Qualifications & Experience
Willing to work on shift basis
  • Strong interpersonal skills
Ability to multi task
  • Computer literate (MS Office/ PMS system)
Must be able to write and communicate in English & Bahasa
  • Mandarin speaking will be added advantage
Fresh graduate are encourage to apply
  • Diploma in Hotel Management preferred
Candidate with 1+ year Front Office Experience is preferable

Job Type: Full-time

Pay: RM2,
  • 00 - RM2,500.00 per month

    Benefits:
  • Meal provided
Schedule:
* Rotational shift

More Info

Industry:Other

Function:Hotel Management

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97683013

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