Guest Service Assistant

We are looking for a Front Office (Guest Service Assistant) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Below is the requirements for your reference:

Checking guests in and out.

Receiving and managing reservation

Verifying guests payment methods during check-in.

Providing customer service to guests with information about the hotel

Previous hospitality experience would be advantageous.

Well-presented and good attitude

Competency with Microsoft Office

Excellent customer service skills.

Must be able to work on shift (Morning / noon/ night)

Spoken and read in Mandarin

Interested candidates please submit your application through this email at [Confidential Information] or at this Whatsapp number +

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  Job Type: Full-time
  
  Benefits:
• Health insurance

Maternity leave

• Meal allowance

Meal provided

• Opportunities for promotion

Parental leave

• Professional development

Schedule:

• Afternoon shift

Day shift

• Early shift

Evening shift

• Fixed shift

Night shift

• Rotational shift

Supplemental pay types:

• Attendance bonus

Overtime pay

• Performance bonus

Tips

• Yearly bonus

Education:

• STM/STPM (Required)

Experience:

• Front Office: 1 year (Required)

Language:

• English (Preferred)

* Bahasa (Preferred)