Job Description
Key Responsibilities:
Drive Business Workshops, Blueprint Sessions, develop BBPs/BBDs FS, test scenarios, conduct trainings, FUT and provide defect management support.
Design core / customized business process solutions as per best business practices for ISU
Communicate complex requirements to and from Technical and Non-technical stakeholders.
Own the delivery process end-to-end from origin to implementation & support.
Role Description:
Minimum experience of 5 to 11 years in SAP ISU FICA modules with implementation experience
Should understand different business process in of Utility Industry (Regulated and Deregulated)
Should possess SAP knowledge for preparation of business blueprints, business process plan (BPP), functional documents, and test cases etc.
Understands configuration dependencies and inter-relationships between other modules of SAP such as Device Management, CS/CRM, Billing and design.
Defines test scenarios to cover full scope of the business as well as creating master data and carry out the unit, cycle and integration tests.
Experience in FICA processes such as:
Credit and Collections, Incoming payments, Returns Process, Outgoing Payments, write off, Collection Agencies, Security Deposit, Payment Plans (installment plans, promise to pay and budget billing plan), Escheatment Process, Clearing Rules
3rd party integrations, archiving, batch jobs
Domain experience in electricity, gas or water utilities industries will be added advantage.
Candidate should have good communication skills (business communication skills). Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills
Qualifications and Education Requirements:
Full Time Graduation
SAP Certification preferred
