Site Name: Malaysia - Petaling Jaya
Posted Date: Jul 3 2024
Global Finance Services operates GSKs global finance processes, delivering our ambition for patients through best-in-class finance services (P2P, C&C, O2C and TPF). We partner and interact with enterprise-wide users (all global ERP markets) through our process and user experience teams based across four global finance hubs (Europe, India, KL and Costa Rica).
This role reports directly into Global Head of CI Mentoring and will be responsible for the delivery of our Continuous Improvement Mentoring strategy for a region/hub. The role leads a team of 1 direct report, and interacts with a wide range of stakeholders, including Global Finance, GPOs across GFS and our Tower Teams, Digital Accelerator, and their peers in the GFS Enabling Teams.
This role is accountable for engaging with individuals and teams across a whole GFS region on the subject of CI mentoring and delivery.
Key Responsibilities:
Responsible for the delivery of GFS CI Mentoring programme which is aligned to deliver our Ahead Together priority of a new way of working across GFS teams globally.
They will deliver and continuously improve the approach to initial CI bootcamp for all GFS teams in their region, and the ongoing mentoring programme to ensure the definition and embedding of a CI mindset in our GFS process delivery teams. The role is critical to the delivery of impactful initiatives including:
Embedding our #AheadTogether culture and defining GFS culture of continuous improvement, service delivery and user experience
Identifying and working with the Engagement & Experience lead and other Enabling Teams leaders to embed the use of CI governance and tooling across GFS
Delivering and evolving our CI IGNITE Communities with the Engagement & Experience team
Delivering in hub CI Mentoring locally and from the CI specialist in each location
Oversee programs to build employee awareness, knowledge, and engagement through thoughtful, innovative ideas strengthening one Finance and companys culture.
Work closely with local stakeholders, regional and global colleagues to locally develop and tailor communications, engagement, and capability building activities aligned to corporate strategy and messaging.
Develop the CI specialists and coach them to achieve Black Belt status by end 2025
Why youBasic Qualifications:
University Graduate
Post graduate qualification in Continuous Improvement recognized methodology eg. Lean/Six Sigma Black Belt
Business acumen and leading across a matrix organisation.
Strong team engagement and mentoring
Excellent communication skills at all levels across the organisation
Experience working with client groups with ability to influence and challenge stakeholders at senior levels
Experience working in cross-functional teams and across a matrix environment
Strong team building and influencing skills
Ability to establish a high level of credibility and forge strong working relationships with senior internal and third-party stakeholders
Preferred Qualifications:
Significant experience working in a large global matrixed organisation.
Healthcare/ Pharmaceutical Industry experience
Experience of working with and delivering results with outsourced providers
Why GSK
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
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