Global Account Manager

DHL Express is an international shipping and logistics company with a global network covering more than 220 countries and territories. With decades of shipping, logistics, and eCommerce experience, we are dedicated to helping businesses improve their operations and connect with customers worldwide. We prioritize efficiency, reliability, and customer satisfaction in all our services.

This is a full-time on-site role as a Global Account Manager at our location in Johore, Malaysia. As a Global Account Manager, your responsibilities will include managing and developing relationships with key global accounts, providing exceptional customer service, identifying business opportunities, and strategizing to meet customer needs. You will work closely with cross-functional teams to ensure seamless operations and provide customized solutions tailored to each account's requirements.

• Strong sales and negotiation skills
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships
• Understanding of shipping, logistics, and eCommerce industry
• Knowledge of international trade and customs regulations
• Proven track record in account management
• Problem-solving and decision-making abilities
• Ability to work independently and collaboratively
• Bachelor's degree in Business or related field
• Fluency in English and knowledge of other languages is a plus