Work closely with the supervisors, attend to guests enquiries via WhatsApp, and call.- Attend to walk-in enquiries.
Work closely with the supervisors, to capture moments during the check-ins and get OTA and google reviews after the guests checked out.
- registering arriving guests, assigning rooms, verifying customers credit and issuing room keys;
providing information regarding homestay services and services available in the community;- providing information about availability of accommodation and making room reservations;
responding to guests requests for housekeeping and maintenance services as well as to complaints;
- contacting housekeeping or maintenance services when guests report problems;
compiling and checking guest accounts for charges using computerized or manual systems;- receiving and forwarding messages in person or using telephones or telephone switchboards;
Job Type: Full-time
Pay: RM2,- 00 - RM4,000.00 per month
Benefits: - Meal allowance
Opportunities for promotion
Schedule:
Supplemental Pay:
* Performance bonus
