Job Role:
As a Anti Scam Junior Analyst, you will be responsible for identifying, investigating, and mitigating possible scam across our various platforms and transactions. You will utilize your strong analytical skills and knowledge of fraud detection techniques to proactively monitor suspicious activities, assess risks, and implement preventive measures. This position offers an exciting opportunity to contribute to our fraud prevention strategies and safeguard our customers interests.
Responsibilities:
- Monitor and analyze transactions to identify suspicious activities and potential fraud. Investigate and report on fraud cases, working closely with senior analysts and other departments.
- Utilize fraud detection tools and software to assess and manage risk.
- Conduct thorough KYC and customer due diligence (CDD)
- Verify customer identities and assess the risk level associated with different clients.
- Ensure all KYC documentation and processes comply with regulatory requirements and internal policies.
- Update and maintain accurate customer records and databases.
- Prepare and maintain detailed reports on fraud incidents and KYC compliance.
- Document investigations and actions taken for audit purposes.
- Communicate findings and recommendations to senior staff and other stakeholders.
- Work closely with other departments, including fraud, compliance, legal, and IT, to address fraud and KYC issues.
- Stay up to date with the latest fraud trends, techniques, and industry best practices.
- Carry out any other ad hoc tasks related to Onboarding and Fraud Operations
Qualifications:
- Bachelor's degree in Finance, Business Administration, Criminal Justice, or a related field.
- Willing to work on rotating shifts on 24/7 with 5 working days and 2 days off.
- Basic understanding of fraud monitoring and detection techniques, KYC regulations, and AML (Anti-Money Laundering) laws.
- Strong analytical and problem-solving skills.
- Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with fraud detection software.
- Excellent attention to detail and organizational skills.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of industry-specific regulations and standards.
- Experience is handling customers
