Food & Beverage Attendant - Responsibilities & Job Description
Administering the basic day-to-day food & beverage service duties, such as opening and closing, answering queries, taking food & beverage orders, and preparing meals and beverages.
- Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders.
Ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements- Maintaining the cleanliness of the dining area throughout his/her shift.
Responsible for handling all cash and credit card transactions for all food and beverage purchases.
- Ensure collection and recording receipt of appropriate payment (cash, credit card transactions); Handle and record cash and credit card transactions in accordance with Companys SOP.
Take orders and serve customers using the point-of-sales system.- Up-selling the menu to the guest efficiently
Communicate food orders with short order cooks to ensure meals are cooked as ordered and are grouped by customers.
- Ensure proper cleaning of checkout and dining area.
Ensure beverage coolers and snacks are stocked properly and consistently throughout shift.- Accurately answer customers questions and provide information on food and beverage procedures, when needed.
Maintain a memorized knowledge of the menu, prices and ingredients; keep abreast of modifications as necessary.
- Handle customer complaints.
Perform other duties as assigned or required by Management from time to time.
- Qualifications & Experiences
SPM / Certificate / Diploma or Equivalent.- Min. 1 year working experience in related positions
At least 1 year working experiences in food & beverage or kitchen environment is required.
- Good verbal communications in English, Mandarin & Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Strong verbal and written communication skills. Ability to work well with other team members and to follow directions from supervisors
- Knowledge of basic food preparation techniques and ability to follow basic recipes
Good customer service, and interpersonal skills. Interpersonal skills include being friendly, energetic, positive, and outgoing.- A team players and possess the ability to multitask.
High integrity and honesty in all dealings
Job Type: Full-time
Pay: RM1,
- 00 - RM2,000.00 per month
