Location: Ipoh, Perak
Floor Supervisor
- At a minimum academic qualification of SPM.
- Minimum 3 years of working experience as a Supervisory level in retails operations.
- Computer literate and well-versed in MS Office software and POS application.
- Fluent in Bahasa Malaysia and English.
- Positive mindset, good working attitude, energetic self starter and a team player.
- Experience in leading and coaching teammates with people management skills.
- Able to work under pressure and work independently with minimal supervision.
- Willing to work within retails hours, and weekends as well as on public holidays when required.
- Working day:
Monday to Saturday.
- To responsible for leading and managing the operation team to meet company policies and procedures.
- To manage staff shift rotation and ensure sufficient manpower for daily operation.
- To ensure all outlet operations in order of procedure such as customer payments, packaging, goods return, goods delivery, shelve restocking , stocks labelling and etc.
- To perform daily briefing with operation team before Outlet open.
- To perform daily Outlet closing protocol and check daily sales records & reporting.
- To work closely with the warehouse department from time to time to ensure smooth transition of goods flow on daily Outlet Operation.
- To ensure cleanliness of all areas, keeping storage areas clean and tidy.
- To responsible for outlet security including fire and theft prevention, and comply with safety regulations.
- To responsible for inventory check and audits to ensure accuracy of stock records.
- To collect customer feedback and resolve complaints.
- To resolve all operation issues and improve efficiency.
- To maintain a good atmosphere in the outlet and ensure pleasant interactions with colleagues.
- To report to superior for all operations issue and take prompt and necessary actions.
- To complete tasks as assigned by superiors from time to time.
- Job Types:
Full-time, Permanent
RM2,200.00 per month
01 August 2024
Job Types: Full-time, Permanent
Pay: From RM2,200.00 per month
Supplemental Pay:
Performance bonus
Expected Start Date: 08/15/2024
