Position Requirements
- Minimum Bachelor in Biomedical Science/Medical Laboratory Technology or equivalent.
1-3 years in clinical laboratory experience, and/or minimum 1 year in field-based application support is required. Fresh graduates are encouraged to apply.- Familiar with clinical laboratory workflow and diagnostic tests.
Basic technical knowledge and understanding of molecular biology, including DNA/RNA extraction, PCR, qPCR & dPCR would be a plus point.
- Excellent and effective communication skills with good interpersonal characteristics.
Good team player and able to work independently- Able to travel within (domestic) and outside (international) of Malaysia.
Job Description- Responsible for pre-sales & post-sales activities including conducting demo, CMEs, evaluation, training & etc.
Assists in documentation of routine activities in compliance with companys quality management system.
- Handle troubleshooting calls/on-site investigation. Might need to work out of office hours.
Personal Requirements
- A customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers.
Ability to demonstrate proper etiquette and empathy for each customer interaction.- Understand customer experimental needs/ objective(s) and provide company solutions that help to achieve customer scientific goals.
Ability to support customer technical problems by phone calls, email, webinar, or in-person.
- Ability to integrate both internal and field-based resources to find solutions based on customer requests.
Ability to prioritize conflicting customer requests based on urgency and business value.- Fluent in English, both oral and written. Additional language skills are welcome.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,- 00 - RM4,000.00 per month
Benefits: - Health insurance
Opportunities for promotion
Schedule:
Supplemental Pay:
* Performance bonus
