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• To provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support
• To perform problem investigation - problem identification, root cause analysis, solution definition, development, and implementation.
• To understand the system design and provide impact analysis to any changes.
• To manage system risks and conjure improvements to mitigate and manage risks
• To work closely with users to understand their needs & issues.

Qualifications

• Application Technical Support knowledge on RPP. Knowledge on any other payment applications is a plus.
• Platform Knowledge on Linux/ UNIX OR Windows Server.
• Database knowledge on MS SQL OR Oracle database.
• Knowledge in Banking IT environment will be a plus.
• Offsite standby support on rotational basis.
• Minimum 3 years of working experience in the same capacity.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Able to work with cross border colleagues.
• A choice to work at Menara OCBC or Cyberjaya