Facilities Support Engineer

Technical Competencies:

• Good knowledge of Laptop/Desktop hardware troubleshooting.
• Good knowledge of Client Operating systems (Windows or Linux).
• Hands-on experience with Office 365 tools and troubleshooting is a must.
• Good knowledge of networking (VLANS, DHCP, DNS).
• Hands-on with Network devices (Switches, firewall) configuration is a plus point.
• Should have knowledge of CCTV cameras and DVR systems.
• 1-3 years of related experience.
• Fresh graduates are encouraged to apply.
• Willing to work off-hours and weekends when required for projects or emergency support.
• First point of contact person for both internal and external IT related issues.
• Working hours from 9am to 6pm.

Qualification:

• Bachelors Degree in Computer Science, Information Technology, Computer Technology, Computer/Telecommunication Engineering or equivalent.

Administrative Tasks:

• IT Asset record management, Quarterly/Yearly physical audit of IT assets.
• Coordinate with vendor for procurement/repair of hardware assets.
• Access Control System maintenance, Access (Permit/Revoke) management, Monthly/Quarterly audit of access report.
• Taking CCTV footage regular backup and producing as and when required for audit.
• Compliance to import/export requirements (IT Policy).