Building Great Impressions And Experience
You'll be the face of JLLthat's why creating a welcoming yet professional image of the company is vital to your role. As our stakeholders first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
Keeping a well-oiled workplace
Together with the facilities management team, you'll help ensure that clients, vendors and employees enjoy a safe and positive experience. You'll be trained to follow escalation and incident reporting procedures, and comply with the firm's safety guidelines and strategies.
Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You'll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.
Vendor Management, Office utilization data compilation & entry into tracker
- Electricity/Water/Space Occupancy data
- Waste management
- Pantry consumables in/out tracker
- Locker & cabinet tracker
- Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.
- Other assigned administrative tasks
- Vendor management
- Security management (security badges issue and access activation)
- Environment, Health and Safety (office compliance)
Inventory Management
- Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)
- To inspect for all the first aid box once a month (physically)
- Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis
- Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)
- To follow up closely with vendors regarding the delivery timeline & process
- Stock count & reporting of goods on monthly basis
Workplace coordination
- Floor ambassador floor walk
- Event or meeting coordination requested by client.
- Engaging with clients for the feedback on facilities and daily operation works.
- Assisting to send the work permit to building management
- Other ad-hoc request from client
Client onboarding support
- Support business administrators on new joiner/leavers arrangements - access card application/collection
- Prepare the starter pack for the new joiners
- Keep track & reporting on starter pack inventory
- Manage the IT stocks (such as laptops to place inside the IT server rooms
Sound like you To apply, you need to be:
Knowledgeable And Experienced
You should have at least 12 months of experience in a corporate environment, particularly in reception and administration. An experience in facilities, property management, hospitality or related field is ideal will go a long way.
A positive thinker and strong communicator
Are you a confident, energetic and customer-oriented Can you interact with stakeholders across all levels A great match for this job would be someone who has good presentation skills , approachable manner as well as superb written and good communication skills.
Organisational and professional
You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions, while complying with the firm's procedures and standards.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today! 
