Responsible to lead, develop and coach all team members to ensure a high level of customer service as well as maximum profitability.- Collaborates with functional management teams to assess training and development needs.
Monitor the effectiveness of the training programs.
- Develop strategic training plans to implement an efficient and responsive training services team and relevant program.
Oversee relationship with vendors in training and development field.- To audit Corporate Outlet & Franchise Outlets as per schedule
Prepare Learning & Training Materials
- Research and revise Standard Operating Procedure (SOP) in order to simplify and smoothen the process in each outlet
To support on implementation of Outlet Pre-Opening checking for smooth outlet opening- To support new outlets opening
High School/Diploma/Bachelors degree in any discipline
- Minimum 3 years of experience in managerial role would be added advantages
Prior working experience in outlets management would be added advantages Perform any tasks as per assigned
Job Types: Full-time, Permanent
Pay: RM2,
- 00 - RM3,500.00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule:
Education:- Diploma/Advanced Diploma (Preferred)
Experience:- Budget Control: 1 year (Preferred)
F&B Management: 1 year (Preferred)
License/Certification:
* Food Handling (Preferred)
