F&B Supervisor / Assistant Supervisor

CUSTOMER SERVICE

• Greet and assist customers who come to the store.

Help customers find their desired products.

• Explain information about prices, product descriptions, promotions held in the store, and recommend products to customers clearly.

Handle complaints/requests from customers regarding products they want to find or have already purchased.

STORE MAINTENANCE

• Ensure the store branch is in a clean and orderly condition according to the company's set standards.

Arrange stocks on the shelves neatly and orderly.

• Ensure price tags are correctly attached to products and that products with promotions are well-displayed.

Ensure that lights, fire extinguishers, printers, TVs, and other equipment are always functioning properly.

• Ensure the supply of stationery and audit rolls is always sufficient.

DUTIES AS A CASHIER

• Ensure the Point of Sales (POS) counter is always clean, neat, and functioning properly.

Perform opening and closing sessions for the Point of Sales (POS) counter.

• Responsible for cashier duties and handling sales transactions in cash, credit cards, vouchers, available electronic devices, and others.

Scan products and ensure the correct prices.

• Count cash in the POS machine and ensure that the cash amount matches daily sales.

Ensure the correct cash handling procedures are provided and adhered to at all times.

• Report daily sales reports to management.

STORE STOCK

• Ensure that the stock condition is clean, orderly, and neat.

Count incoming stock and report to the relevant person if there is excess/shortage of stock.

• Conduct stock inventory and conduct related analysis to determine whether stock needs to be replenished.

Assist in stock counting during Stock Take based on requests and instructions from the manager from time to time.

STORE EMPLOYEES

• Train new employees.

Monitor the behavior, attendance, and disciplinary issues of employees in the store.

• Process paperwork for the Human Resources Department or superiors as required.

Prepare work schedules for employee shifts.

• Requirements:

Prior experience in F&B (preferred)

• Strong organizational and communication skills

Ability to work under pressure and in a fast-paced environment

• Team player with leadership skills and a pleasant personality

Minimum SPM qualification

• Locations:

NU Sentral

• Sunway Pyramid

TRX Exchange

Job Types: Full-time, Permanent

Pay: RM2,

• 00 - RM3,000.00 per month
  
  Benefits:
• Health insurance

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Preferred)

License/Certification:
* Food Handling (Preferred)