The General Manager of Food & Beverage oversees the strategic and operational management of multiple outlets, ensuring exceptional service, quality standards, and financial performance. This role is crucial in driving business growth, optimizing operations, and fostering a high-performing team across all locations.
Responsibilities and Duties
Operational Management:
- Oversee day-to-day F&B operations, ensuring high standards of service, food quality, and cleanliness.
- Develop and implement operational strategies to improve efficiency and productivity.
Quality Assurance:
- Ensure compliance with health and safety regulations and company policies.
- Monitor and evaluate service quality and guest satisfaction, making improvements as necessary.
Strategic Planning:
- Assist in developing long-term operational strategies and initiatives to drive business growth.
- Analyze market trends and competitor activities to identify opportunities for innovation.
Reporting:
- Prepare and present regular reports on operational performance to senior management.
- Utilize data analytics to inform decision-making and improve operational outcomes.
Qualifications & Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of experience in F&B management, with a proven track record overseeing multiple outlets.
- Strong knowledge of food and beverage operations, financial management, and industry trends.
- Exceptional leadership, communication, and interpersonal skills.
