Greet guests warmly, provide menu recommendations, and take accurate orders to ensure an enjoyable dining experience.
Serve food and beverages promptly and efficiently, following standard serving procedures and ensuring proper table settings.
Responsible for the setup, arrangement, and cleaning of tables and dining areas before, during, and after service.
Handle guest inquiries and address any concerns or complaints with a professional and positive attitude, escalating issues to the F&B Supervisor or Manager if necessary.
Collaborate with the kitchen staff to ensure timely delivery of food items and accuracy in order preparation.
Maintain a thorough knowledge of all food and beverage offerings, including ingredients and preparation methods, to provide detailed information to guests.
Suggest and up-sell menu items to enhance the dining experience and contribute to revenue generation.
Handle cash and electronic transactions accurately, process payments, and return change to guests as required.
Comply with all health and safety regulations, maintaining cleanliness and hygiene standards in all F&B areas.
Participate in daily briefings to stay informed about special events, menu changes, and any other relevant information.
Assist in the inventory management of food and beverage supplies, reporting shortages or damages as necessary.
Support the F&B team during events and functions, ensuring seamless execution and customer satisfaction.
Adhere to Ormond Group's policies and procedures, including those related to dress code and conduct.
Job Type: Full-time
Pay: RM1,
- 00 - RM2,000.00 per month
Benefits: - Dental insurance
Health insurance Opportunities for promotion
Schedule:
Supplemental Pay:
Performance bonus
Application Question(s):- Are you a local Malaysian citizen, or do you hold a valid work permit that allows you to legally work in Malaysia
Experience:Language:
English/Other languages (Required)
