EXECUTIVE

EXECUTIVE

• Work Location:

HQ (Bukit Bintang)

• Responsibilities

Managing work schedules, monitoring staff performance, providing feedback, and nurturing a positive working environment;

• Assigning area of responsibility to

Field Visit Officers based on an analysis of various factors including officer performance, client location, and collection targets; Generating reports for management about the departmental performance, collection updates, implemented strategies, and achieved results;

• Offering advice, guidance, and directives to the team on effective collection practices, laws pertaining to collections, handling difficult clients, and negotiation tactics;

Strictly adhering to and ensuring that the team also follows all the procedures set by the company and regulatory bodies;

• Providing necessary training to team members to enhance their skills and knowledge thus improving their performance and the overall productivity of the department;

Promptly and professionally addressing and resolving any operational issues, conflicts or disputes within the team or with clients;

• Coordinating with other departments to comprehensively handle customer cases and improve customer satisfaction rates.

• Requirements

Diploma or Degree holder majoring in any field;

• Minimum 3 years working experience in a similar capacity;

Mature, resourceful, meticulous, self-starter, good analytical and communication/ negotiation skills;

• Results-driven, strong team player and proactive;

Strong organization skills, ability to multitask, excellent time management skills and ability to prioritize workload;

• Maintain a high level of discretion/ integrity and confidentiality.

Job Type: Full-time

Pay: RM2,

• 00 - RM2,800.00 per month
  
  Schedule:
• Day shift

Experience:

• IT: 1 year (Preferred)

License/Certification:

• car license (Preferred)

Willingness to travel:

* 50% (Preferred)