Job Description
- Manage and execute the sales & partnership activities target given by the company across various online and offline platforms. (Corporate Company, Start up Company, Events, Social Media and etc)
- Response to online & offline inquiry and engage with the customer promptly and professionally
- Build and maintain strong partnership with customers through all various interaction.
- Provide excellent customer service, resolving issues and offer products.
- Meet and exceed individual and team target (KPI)
- Track and report for sales performance and identifiers for improvement
- Update industry market trend and competitors activities
- Understand the company products to have the product knowledge and to service thecustomer with efficiency
- Contribute development and execution on offline & online strategy
- Identify new opportunity for growth and propose innovative and partnership initiative
- Other tasks as assigned.
Your KPI
- Successfully achieve revenue targets generated from sales & partnership within a specific period of time
- Ability to achieve high numbers of conversion from potential customer to paying
customer - The ability to reach good customer satisfaction service by giving out the needed
information and good engagement with the customer - Average time of leads time response
- Capacity to handle uncertainty and ambiguity, and a fast paced work environment
- Ability to prioritize work based on strategic importance and level of impact on business
Skill Required :
- 1 - 2 years of experience in Sales division
- Eager to work in a small team and fast paced environment
- A good listener with strong communication skills
- Excellent ability of cross-functional communication
- Good engagement with the customer
- Always be ready to handle all types of challenges/customer
- Fast learner on the product knowledge
- A start up attitude, highly collaborative with the team
- Fluent in spoken and written English & Bahasa Melayu. Fluency in other languages is a plus (Arabic)
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
