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About TMF Group
TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.
As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, We actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all
Job Purpose
Provides support to Fund Services Manager, assists the Fund Services team in fund administration work and deliverables in accordance with the respective fund documentation and to ensure excellent service to clients.
Key responsibilities
- Maintain relationship with daily client contact.
- Handle day-to-day fund services operations with low to medium complexity, including payments processing, posting of cash transactions and perform accounting close for the entities assigned by the Fund Services Manager & senior member of staff.
- Maintenance of investor contact database. Conduct the process of disseminating notices and communications to fund investors.
- Attend to client as well as investors queries.
- Perform all fund related work in accordance with the relevant fund documentation and TMF SG's internal processes & procedures.
- Ensure all work is presented in a logical manner for senior staff's review.
- Liaise with auditors and tax agents.
- Completes time sheets in an accurate and timely manner.
- Perform other ad hoc work as assigned.
Job Specific Requirements
- Diploma holder / Degree holder in Accountancy or Business with recognized accounting qualification related disciplines
- 1 3 years relevant experience in outsourcing firms or multinationals, preferably in a private equity or real estate fund industry environment
- Sound knowledge of international and local accounting practices
- Intermediate excel skill set
- Good command of both spoken and written English.
Client Excellence
- Consistently strives to maintain the highest quality of work
- Implements the necessary steps of the service process
- Handles complaints and difficult customers in positive and effective manner, taking into account of global and cultural differences
- Takes responsibility for obtaining and sharing required information with others
- Understands clients, identifies their needs and creates positive first impressions
Commercial Awareness
- Good understanding of how immediate team interact with other teams in function to deliver results
- Understand TMF Group Code of Conduct and values
Interpersonal Skills
- Responds to and anticipates client needs in a timely and professional manner
- Listens actively, considers people's concerns and adjusts own behaviour in a helpful manner
Leadership and Resource Management
- Provides guidance on basic tasks to colleagues in immediate team
- Manages personal workload effectively
Operational Excellence
- Will take advantage of learning opportunities to meet needs of current job
- Has a good understanding of technicalities of own role
- Promptly and efficiently completes work assignments
