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Mah Sing Group Berhad

Executive, Customer Service (Property)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Duties and Responsibilities:

  • Provide highest possible level of Customer Service in meeting customers needs.

  • Attend to customers and handle customers complaints to ensure complaints are

    promptly addressed within the Companys service standards and on an immediate

    basis.

  • Attend to customer on the delivery of Vacant Possession.

  • Ensure all documentation/report are filled, recorded and filed.

  • Carry out analysis on complaints received and recommend course of actions to

    minimize complaints and promote companys image.

  • Organize community activities and events to enhance community living in the

    development.

  • Perform all aspects of related service charge matters.

  • Develop and build customer service qualities in all level of staff within the company.

  • Responsible for the front office/counter customer service, collection and other related

    clerical/administration works.

  • Responsible for handling customers service for walk-in customers or phone calls

    enquiries from customers.

  • Implement all policies, activities, procedures as relevant and required by the property

    development system.

  • Any other duty & responsibility which the company may assign from time to time.

  • Working hours:

Monday to Friday - 9.00 AM - 5.30 PM

Saturday - 9.00 AM - 1.00 PM

Job Type: Contract

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:
  • Dental insurance
Health insurance
  • Maternity leave
Opportunities for promotion
  • Professional development
Vision insurance
Schedule:
  • Monday to Friday
Weekend jobs
Supplemental pay types:
  • Performance bonus


Application Question(s):
  • What is your notice period
What is your expected salary (RM)
  • Are you able to work 5.5 days
* Are you able to travel to Kepong

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 25/10/2024

Job ID: 97966257

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