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Responsibility:
Oversee and manage areas in relation to:
1 - Plan, and allocate temporary/courtesy units for customers based on requests in CRM (Renault & GoCar Subscriptions). Including prepared the E-form.
2 - To check the vehicle condition (cleanness, condition and fuel level,interior and exterior) and recorded by photo taken.
3 - To check the return vehicle condition and do cross check with dellvery condition. Inform to PDI if found defect on return unit.
4 - Plan and communicate with VDC in order to arrange for temporary/courtesy units to be delivered to Petaling Jaya Showroom to meet customer requests according to the specific category of customer subscription.
5 - Communicate with DEC in order to arrange appointments for customers to collect temporary/courtesy units and follow up on those who have not collected allocated units.
6 - Handle staff subscriptions for Renault & GoCar to ensure payment is made and communicate further with Finance Department & VDC so that allocation may be done.
7 - Managing customer complaints.
8 - Any others task provided by superior.
*Only shortlisted candidates will be notified.
Diploma
Date Posted: 09/09/2024
Job ID: 92105607
https://www.tanchonggroup.com/
Tan Chong Group began its humble beginning as the distributor of small motor vehicles by its founders back in the 1950s, Tan Chong Group has grown into a large conglomerate involved in a myriad of business activities; from the assembly and marketing of motor vehicles and auto parts manufacturing to property investment as well as trading in various heavy machineries, industrial equipment and consumer products – both locally and abroad.
TC Management Services Corporation Sdn Bhd is the corporate services arm of Tan Chong Group. We hire for all positions within Tan Chong Group.
