Job Description- Befriend with customers in order for them to trust you and take your advice. Their feedback would be the best solution to improve our company's progress as well as products.
Maintain a positive, empathic and professional attitude towards customers at all times.- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolved within a time limit.
Communicating with customers through various support.
- Work with the customer service manager to ensure customer satisfaction and provide professional customer support.
Other duties may arise from time to time and may be assigned to the employee as necessary.
An outgoing and friendly person who enjoys talking with people.- Can read and speak in Mandarin, English and Bahasa Malaysia.
With a getting things done attitude.
- Go the extra mile to engage with customers.
Ability to Work Under Pressure. Able to work in 7 days shift (9am-5pm) with granted of 2 off days per week.
Signature Market - Career Opportunities
For more job details, kindly visit Signature Market - Career Opportunities
https://sites.google.com/signaturemarket.co/sm-careeropportunities/home
Job Type: Full-time
Pay: RM2,
- 00 - RM2,500.00 per month
Benefits: - Dental insurance
Gym membership Maternity leave
- Opportunities for promotion
Professional development
Schedule:
Application Question(s):- Are you Malaysian / Permanent Resident (PR)
What is your expected salary
Education:
Experience:
- Customer Care: 1 year (Required)
Language:
Bahasa (Required)
Mandarin (Required)
