Job Description
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Location: Bandar Kinrara, Puchong
Duration: 1-years contract may be extended or converted to permanent
Objective of the Job
To make a thorough check for accuracy, completeness of documentation and adherence to all credit approval terms & conditions as well as legal and corporate regulations, and then to initiate quick disbursements to our suppliers; also to close contracts in the system quickly and manage customer file handling most efficiently.
Our suppliers wait for us to pay them.
A disbursement is irreversible; it represents the final step in the loan-giving process and our ultimate commitment to the deal
Responsible for customer call center to fulfill customers, salespersons, dealers, suppliers enquiries and requests
Fulfill customers expectations and needs, i.e. enquiries for new loans, modification of accounts, attend to enquiries and requests relating to account management and customer's complaints; early termination requests etc
Attend to dealers, suppliers and salespeople enquiries
Manages contract activation & disbursement process in the CMS and Navision and ensure timely payout to Dealers and Suppliers
Administrate normal contract closing in CMS and Navision and refund of over payment to customer and ensure Maintenance of Lien Registration and Release
Set-up GIRO payments approved by banks for customers in the Contract Management System.
Additionally manages and executes paid in full contracts in Contract Management System
Qualifications
Required Educational Background
Degree in Finance/Business Management or similar qualification
Minimum of 5 years of working experience
Good knowledge in MS Office software like Word & Excel
Good spoken and written English and Cantonese. Other local dialects will be an added advantage
Good knowledge of Finance/Leasing Contract Management ERP
Good knowledge of hire purchase terms and processes including contract administration and legal documentation Competencies
Good communication and interpersonal skills (ability to interact with all levels)
Ability to quickly adapt to new culture and environment and to work with other departments
