JOB DETAILS
Project implementation and Product Management
- To participate and perform the full project implementation cycle, from the planning stage to completion, post-implementation support, & documentation to the clients.
To provide mapping requirements with the software application- Document business processes conduct product training for client users and facilitate user testing.
Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities
Helpdesk support
- Ensure customer satisfaction by supporting clients to ensure the quality of work is always delivered and maintain professionalism
Pre-sales
- To provide professional consulting services to the clients on the company's products and services.
General
- To continuously keep abreast of product and industry knowledge with alert on the latest technological advancements to provide leaderships to cross-functional teams when necessary
To deliver tasks and documents all work in accordance with defined standards and processes.- Teamwork to consistently demonstrate actions (eg;knowledge sharing, helping each other to meet project timeline, sense of urgency) to increase the teamwork with all team members.
To serve as a mentor to the juniors and work closely with them and client based on business requirements.
- To perform other duties at the discretion of the superior and/or the management
Requirement
- Possesses Bachelor's Degree/Post Graduate/Diploma/Professional Degree in Computer Science/Information Technology/Finance/Accountancy/Banking or equivalent
Atleast 1-2 years of working experience in a related field will be added advantage- Knowledge of MSSQL queries will be added advantage
Team player with good interpersonal, communication and presentation skills
- Willing to travel depending on project requirement
An analytical mind with problem-solving availability and able to advise on business workflow/automation
Job Types: Full-time, Permanent
Pay: RM5,- 00 - RM9,000.00 per month
Benefits: - Cell phone reimbursement
Maternity leave
- Opportunities for promotion
Parental leaveSchedule:Supplemental Pay: Performance bonus