Job Description
In your new role you will:
- Responsible for level 2 to level 3 operation support for manufacturing messaging middleware and Workflow systems related services via incident management with rotational on-call standby support to meet user's expectations and FI Operations Excellence/KPI.
- Monitor system health, and capacity and perform pro-active system maintenance to ensure reliable 24x7 operation of mission-critical applications.
- Drive investigation to resolve complex issues and contribute to problem management for pro-active management of FI application services.
- Planning and execution of deployment management, including system testing and user training, with zero defect mindset and system stability.
- Collaborate with the Product Owner to ensure a sufficient and proper transition from product management or projects to operation.
- Select appropriately, develop, adapt, or enhance monitoring and operation tools when necessary.
- Proactively support continuous process improvements for service transition and operation.
- Support projects and operation activities where manufacturing messaging middleware and Workflow systems are involved.
- Collaborate with stakeholders (team, management, partners, customers, users) toward common objectives and quality targets.
- Actively maintain own knowledge and contribute to the development of others with proper documentation.
Your Profile
You are best equipped for this task if you have:
- Bachelor's degree in Computer Science/ Software Engineering/ Information Technology.
- Hands-on experience with various operating systems and cloud platforms (E.g. Windows Server, Linux, OpenShift).
- Knowledge of data networking, shell scripting, messaging/service-oriented, workflow frameworks and protocols (E.g. TCP, UDP, message queue, REST, FTP, Web services, WCF).
- Knowledge of relational databases (E.g. Oracle, Microsoft SQL Server) and familiarity with messaging middleware (E.g. TIBCO Rendezvous, RabbitMQ, IBM MQ).
- Experience supporting or maintaining IT middleware and distributed systems.
- ITIL service operation management knowledge/certification.
- Strong analytical problem-solving skills, and ability to understand complex systems.
- Professional level of written and spoken English, good communication and presentation skills.
Note: 1-year renewable contract under 3rd party payroll partner and entitled to benefits according to the partner company.
#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicants experience and skills.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
