Emergency Call -Customer support

#Japanese Speaker #JLPT

Japanese Speaker Only!

(JLPT Holder)

JOB Description :

• Emergency Call Customer Support for Local Malaysian w/JLPT

Place:Kuala Lumpur , Malaysia

Hours: 247 Rotational Shift 5days working 2days off per week

Salary:RM11,000 basic +KPI Incentive + Night shift allowance

• Joining Date - 2nd September 2024

• Requirement :

Min.6months CS background+ C1 English skill (Speaking and Writing)

• Candidate profile:

Experience in emergency response or high-stress emergency communication centre environments

Ability to clearly communicate with customers in a timely manner

Experience and knowledge of regulations and compliance within an emergency services environment

Open to flexible scheduling based on preference, including days, nights, and weekends

Able to commute to an office of majority of the work schedule

Home network requirements must be met

Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication equipment

Current certification in CPR, emergency, fire, and police dispatch is a plus

Ideal candidates will be proficient in Japanese/English both in written and speaking communication



MS Office





/

• :

• :

247 3Rotational Shift

• :

52

• :

KL Sentral



(Grab)

• :

LRT- KL Sentral

MRT- Muzium Negara

• :

HR(20) 2 Round Interview Intervew

Job Type: Full-time

Pay: From RM11,

• 00 per month
  
  Language:
• (Preferred)

* (Required)