Ecommerce Manager

Job title: E-commerce Manager

Type: Contract, full-time, on-site

Duration: 12-months

Who are we

Outsized is a curated platform of professional freelancers, independent consultants, and specialist consulting firms - all tailored to the needs of the financial services sector in Asia, Africa and the Middle East. We support insurers, banks, financial inclusion organizations as well as management consulting firms in the finance space. We help them find the best freelancers and independent consultants in the professional/ white-collar areas, from our leading growth markets-focused ecosystem of curated expertise. Since launching in 2016, the business has delivered strong performance and is working with household names across BFSI, private equity, and consulting.

Project description

Our client, a global FMCG player is seeking an eCommerce Manager to accelerate the growth of their digital business in Southeast Asia. The independent talent will manage and nurture relationships with distributors, e-commerce enablers, and key e-retailers. This role is based in the Malaysia office and requires close collaboration with marketing and sales teams, finance, agencies, and consultants.

The independent talent must have a comprehensive understanding of the e-commerce landscape, excellent communication and interpersonal skills, and the ability to develop and implement effective strategies to boost sales.

Responsibilities:

• Support business/promotion planning:
• Responsible for weekly, monthly, and quarterly analysis and reporting of promotion performance, and regular meetings
• Analyse indirect sales data using competitor intelligence, product intelligence, market analysis, customer/shopper intelligence, and market research
• Support integrated activation planning with the brand team

• Track sales & A&P:
• Provide day-to-day operational and administrative support (e.g., invoices, asset review, etc.)
• Collect data on sales, TTA, and KPIs from third-party sources, and track ads by month

• Support KAM/planner:
• Handle inquiries and resolve issues by coordinating with internal teams to manage the execution of agreed solutions

• Manage A&P budgets:
• Oversee trade marketing campaigns and e-commerce activities
• Handle offline channels and digital commerce platforms in the FMCG sector
• Support market establishment efforts in the B2B2C space

Requirements:

• 5+ Years of Experience in Sales, with preferably 2+ Years as a Key Account Manager AND/OR 5+ Years of Experience in Trade marketing and e-commerce activities
• Experience in FMCG is preferred, but not a must
• Fluent in Bahasa Malaysia & English