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Synergy XYZ (M) Sdn. Bhd.

Ecommerce Key Account Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Planning & Strategy
  • Understand client's requirements, target to be achieved, and prepare proposals and pitching presentations to on-board new clients.
Work together with E-Commerce team to provide clear business insights on planning 360 E-Commerce strategy for clients according to their objective:
  • E-commerce auditing
Listing optimization
  • Product strategy
Pricing strategy
  • Promotion strategy
Marketing activities strategy
  • Sales channels & platforms strategy
E-commerce marketing roadmaps
  • Develop project timeline
Sales forecasting
  • KPI forecasting for each activity
Client servicing

  • Promotion & Execution
Support on the operation of E-Commerce platform when needed, which include:
  • Submit / setting up campaigns and promotions
Update posts, banners and design, update or edit product information
  • Monitor campaigns and promotions to ensure the campaigns are run smoothly and free from error.
Inventory forecasting & management
  • Respond to customers query & solve customers issues
Feedback on reviews
  • Developing FAQs
Sending broadcast messages
  • Process and prepare E-Commerce orders documents for packers to perform fulfilment.
  • Content
Review on content direction prepared by the E-Commerce team before proceeding to content creation.
  • Media

Review and comment on media strategy planned by Media Team to generate effective media buy performance.

  • Communication & Collaboration
Liaise with client to update on E-Commerce performance and proposing new ideas to improve client's business.
  • Work closely with the Tech Team on IT relevant projects, such as E-Commerce websites or system development.
Work closely with Sales, Marketing, Production, and related departments to shape planning and strategy for client business.

  • Team Lead & Monitoring
Lead and monitor the team to ensure the tasks of team members are on track and completed according to SOP and achieve KPI set.
  • Prepare a team performance report for employee evaluation.


  • Report & Analytics
Liaise with Analytics Specialists to identify how competitors are performing in the market.
  • Work with the Data Analytics and E-Commerce team members to prepare reports on E-Commerce and marketing campaign performance.
Engagement metrics
  • Sales attribution
Product overview
  • Product ranking
KPI, ROI, etc.
  • Study and understand E-Commerce reports to identify marketing effectiveness and propose activities to improve the overall performance for upcoming months.

Job Type: Full-time

Pay: RM4,
  • 00 - RM8,000.00 per month

    Benefits:
  • Parental leave
Schedule:
  • Monday to Friday


Ability to commute/relocate:
  • Puchong: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
  • Do you have experience in managing Affiliate Marketing




How many years of experience in digital marketing/ advertising/ E-Commerce Enabler company
  • Do you come out proposal to your client on E-Commerce Strategy
Do you have experience in handling consignment or outright
  • Do you have the experience in doing livestream

Experience:

Ecommerce Management: 2 years (Preferred)

More Info

Industry:Other

Function:E-commerce

Job Type:Permanent Job

Date Posted: 25/10/2024

Job ID: 98058985

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Last Updated: 25-10-2024 10:27:18 PM
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