Planning & Strategy- Understand client's requirements, target to be achieved, and prepare proposals and pitching presentations to on-board new clients.
Work together with E-Commerce team to provide clear business insights on planning 360 E-Commerce strategy for clients according to their objective: Listing optimization
Pricing strategy Marketing activities strategy
- Sales channels & platforms strategy
E-commerce marketing roadmaps Sales forecasting
- KPI forecasting for each activity
Client servicing
Support on the operation of E-Commerce platform when needed, which include:- Submit / setting up campaigns and promotions
Update posts, banners and design, update or edit product information
- Monitor campaigns and promotions to ensure the campaigns are run smoothly and free from error.
Inventory forecasting & management- Respond to customers query & solve customers issues
Feedback on reviews
Sending broadcast messages- Process and prepare E-Commerce orders documents for packers to perform fulfilment.
Review on content direction prepared by the E-Commerce team before proceeding to content creation.
Review and comment on media strategy planned by Media Team to generate effective media buy performance.
- Communication & Collaboration
Liaise with client to update on E-Commerce performance and proposing new ideas to improve client's business.- Work closely with the Tech Team on IT relevant projects, such as E-Commerce websites or system development.
Work closely with Sales, Marketing, Production, and related departments to shape planning and strategy for client business.
Lead and monitor the team to ensure the tasks of team members are on track and completed according to SOP and achieve KPI set.
- Prepare a team performance report for employee evaluation.
Liaise with Analytics Specialists to identify how competitors are performing in the market.
- Work with the Data Analytics and E-Commerce team members to prepare reports on E-Commerce and marketing campaign performance.
Engagement metrics Product overview
KPI, ROI, etc.- Study and understand E-Commerce reports to identify marketing effectiveness and propose activities to improve the overall performance for upcoming months.
Job Type: Full-time
Pay: RM4,- 00 - RM8,000.00 per month
Benefits: - Parental leave
Schedule:
Ability to commute/relocate:- Puchong: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):- Do you have experience in managing Affiliate Marketing
How many years of experience in digital marketing/ advertising/ E-Commerce Enabler company
- Do you come out proposal to your client on E-Commerce Strategy
Do you have experience in handling consignment or outright- Do you have the experience in doing livestream
Experience:
Ecommerce Management: 2 years (Preferred)