Major Responsibilities
- Provide market level engineering leadership and support for your home market.
- Support the development of documented Operating Procedures for the engineering management of all critical client buildings.
- Ensure compliance with all procedures and controls used for working within critical environments.
- Provide technical training, quality control, advice and guidance for JLL's engineering delivery teams across the sub-region.
- Act as subject matter expert in critical environment and general building services engineering and provide advice and support to all account activities.
- Respond to all relevant incidents to ensure safety, analysis and resolution to the clients satisfaction.
- Act on behalf of the Regional Engineering Director in his absence.
Critical Environment Management
- Implement the Global standard for CEM incorporating client, JLL and local statutory requirements.
- Ensure all staff and vendors employed in critical facilities are properly trained and accredited. Ensure strict adherence to all working policies and procedures.
- Initiate and/or participate in site reviews including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk.
- Ensure completion of, and compliance with, the CEM Audit process.
- Support service delivery teams on critical equipment maintenance and upkeep.
- Act as the point of escalation for critical failures to assist site technical teams to make safe, identify, analyse, rectify and report on improvements.
Engineering Operations
- Implement the Global standard for engineering operations incorporating client, JLL and local statutory requirements.
- Ensure we have clarity of our responsibilities and their associated risks through developing an optimal asset register.
- Ensure Planned Preventive Maintenance programmes and service contracts are appropriate for facilities.
- Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with manufacturer recommendations and JLL standards.
- Support the implementation and management of Risk and Safety work practices to reduce any interruption to operations
- Work with Facility Managers to ensure all audit/inspection deficiencies have an appropriate action plan in place and are followed through. Provide advice on how to address deficiencies where necessary.
- Develop and provide training to on-site teams on engineering best practices.
- Identify developments in international best practice and provide advice on localised implementation.
Health and Safety
- Ensure compliance with statutory regulations on fire, health and safety standards
- Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times.
- Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment.
Others
- Develop and implement innovative programmes and processes that reduce costs and increase productivity.
- Support the JLL Energy and Sustainability Service strategies to achieve measurable improvements in energy consumption.
- Assist in the implementation of the client's project works.
- Provide 24/7 emergency support for critical incidents as required.
- Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings.
- Assist with continuous optimisation of processes, tools and documentation.
- Achieve Key Performance Indicators and Service Level Agreement targets.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- Tertiary qualifications in a mechanical, electrical or operational engineering discipline.
- 10 years of experience in building services engineering.
- Ideally a professional qualification holder such as PE (USA), CEng (UK) or local equivalent.
- Excellent people skills and ability to interact with a wide range of client and vendor staff.
- Critical environment experience
- Fluency in English and the local language, as appropriate
- Experienced with continuous improvement initiatives, client relationship and preparation of reports.
REPORTING TO
Regional Engineering Director Asia Pacific
POSITION GOALS
- Set up Standard Operating Procedures for the engineering management of all HSBC buildings and sites.
- Ensure compliance with all procedures and controls used for working within critical environments.
- Provide technical training, quality control, advice and guidance for JLL's engineering delivery teams across Asia Pacific.
- Act as subject matter expert in critical environment and general building services engineering and provide advice and support to all account activities.
- Respond to all relevant incidents to ensure safety, analysis and resolution to both JLL and the clients satisfaction.
- Act on behalf of the Regional Engineering Director in their absence.
KEY PERFORMANCE MEASURES
- Key Performance Indicators
- Implementation of Best Practices
- Agreed cost savings initiatives
- Client Satisfaction Survey
