Job Purpose
Lead the Digital Content Department in a matured and organisation-focused manner, providing leadership in strategic planning, project delivery, program management, performance management and monitoring functions as well as providing the necessary coordination and tactical support in the critical functions of the department.
Duties & Responsibilities
1. Strategic Planning: Lead and coordinate the strategic direction in the formulation of department plans aligned to the long-term organisational plans as well as industry needs
- Lead, plan & develop industry and ecosystem strategic direction in the development of business plans
- Build the teams that are able to identify strategic issues based on analysis of the industry and able to engage in strategic alliances and networking activities with key external sector stakeholders that would create an impact to the development of the industry
- Lead the department's strategic direction and manage the department resources to provide strategic input into business planning, RMK and other related stakeholder and business planning activities to ensure alignment with macro strategic plans
- Oversee adequate coordination and facilitation, including timely reporting to senior management on the progress against plans, risks and the translation of strategic plans into actionable business plans and activities for the entire department
2.Portfolio Management: Lead and coordinate the department towards customer-centric services to facilitate industry growth and development
- Lead the unit heads and their direct teams towards coordinated development of portfolio strategy to ensure the strengthening of the industry's ecosystem
- Assist the department resources towards providing the consulting and advisory role to DCD companies by assisting them in solving issues, create value, maximise growth and improve business performance.
- Build teams that are able to deliver quality, client focused and integrated MDEC services and able to work across the organization and coordinating plans and actions with other business units.
- Ensure companies receive adequate facilitation in developing any specific plans that is required by maximizing the allocated MDEC resources
3. Platform & Programme Management: Ensure success and effective delivery of initiatives and projects
- Lead the development, management and implementation of the Interactive Media Programmes strategy; ensuring alignment to Divisional strategic plans
- Ensure the department is able to conduct effective monitoring of platforms & programmes including facilitate development of plans, indicators & processes as well as planning for risks, providing counsel for course correction action plans to ensure achievement of deliverables
- Lead teams that can provide end-to-end management of selected projects which MDEC is project lead - Plan, Execute & Monitor
- Manage, coordinate and facilitate the management of budget and financial controls for programme funding and implementation
4. Performance Management and Monitoring: Provide oversight and escalation management on implementation of programmes and projects to enable appropriate management decisions
- Develop and manage teams that are able to link potential investors to the local ecosystem in order to maximize their presence in Malaysia
- Lead the department in ensuring key performance indicators are adequate and fair to provide the department a clear measure success of initiatives, and analysis for strategic decisions and prioritization for the overall planning of the division
- Lead and work with department resources to evaluate and monitor programmes and projects to ensure alignment to strategic plans and develop recommendations for course correction action plan to ensure achievement of deliverables
- Be responsible and facilitate the department's production of timely management reports to advise senior management on the progress against plans, risks and issues
5. Operational Excellence: Ensure operational efficiency and effectiveness
- Align goals of employee and unit
- Determine performance level criteria
- Monitor progress to ensure desired outcomes are achieved
- Identify gaps and take remedial actions
- Coordinates the overall operation of the division including overall planning, operation, staff and budget.
- Coach, guide and provide direction to team members in their execution of the role.
6. Learning and Growth: Enhance personal and department members development of skills and acquisition of knowledge
- Participate in knowledge acquisition platforms in related areas
- Actively grow the abilities and skill of the department members through formal training programs, mentor ship and hands on learning.
- Provide an environment that fosters personal and professional growth for department members to encourage loyalty, openness of opinion and constant curiosity
Qualifications
- Minimum 15 years of working experience, with at least 10 years of management experience, having made significant decisions and resolving operational issues that have outcomes on business results.
- Bachelor and/or Master Degree in any related field
Competency Required
- Possess leadership qualities
- Proactively communicate to influence and strategically engage, with ability to work collaboratively across functions
- Change Management, including Communication & presentation skills
- Conceptual & Analytical Thinking (including problem solving, critical thinking and decision making ability)
- Team Management towards achieving desired outcomes, providing effective coaching, mentoring and developing talent
- Excellent relationship building and interpersonal skills
- Understanding of digital content industry, trends, creative content & technologies market niche
- Able to understand industry issues, identify gaps and articulate recommendations
- Performance management
- Risk management
