Deputy Service Manager (Kuching)

1. Supervise and assist the East Malaysia Warehouse or Service Center to establish and improve the service system,

2. Assist and provide the necessary management, training, and support to distributors, comprehensively improve the after-sales serviceability of distributors.

3. Assist Zoomlion Malaysia Marketing/ Sales to handle customer relationship and timely solve service needs, to improve customer satisfaction of the end-user.

4. Collect market service information and service reports as required by Zoomlion Headquarters.

5. Establish Data Base of Product list for all East Malaysia's regions.

6. Create Part List Data Base, for maintenance parts & Reusable Parts.

7. Handle a Maintenance & repair presentation, & give training to all of Our Team Mechanic

8.Reporting major product quality issues in East Malaysia