Job Description24
7 and 58 Shift Data Center Operations Technician from junior to senior level working at the client's site.
Hardware Support - Installations, Move, Add, Change
Decommission of IT equipment (networks, servers, networks, storage, backup devices)
Media management - HDD/SSD Destruction and Disposals
Connect and disconnect patch cables to equipment in DC
Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
Regular physical / visual inspection equipment and data center operations facilities Provide onsite support during scheduled maintenance / change events Troubleshooting of issues for IT and network related equipment
Inventory management of RMA, cold spares, equipment and tools
Vendor Management - Coordination, Vendor Escort / Supervision
DC Access Request Management
POP Site operations support and standby
Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities
Provide after business hours support based on on-call schedule and shift work when required
Any other duties as assigned
Minimum of 1 years experience working in the Data Centre operations space Good understanding and knowledge in data structured cabling and patching Experienced in hardware support, break fix and troubleshooting.
Ability to respond to issues and provide timely updates, and escalation and Experience working in a large-scale critical environment is a plus
Fresh graduates with adequate knowledge are welcomed to try
- Advantageous Skills & Knowledge
Rack, space, power and cooling allocations for new install or relocation requests Capacity management (space, power, cooling, patch panel port availability) Incident / Change Management Process
Understanding of DC Space, Power, Cooling Management
Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA
Job Type: Full-time
Pay: RM3,
- 00 - RM4,000.00 per month
Application Question(s): - How many years of experience you have in Data Centre operations
What is your expected salary
* What is your notice period