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Amoree Tech Support Sdn Bhd

Customer Support Specialist

Amoree Tech Support Sdn Bhd
Early Applicant
  • a month ago
  • Be among the first 50 applicants
Malaysia, Kuala Lumpur

Job Description

Job Responsibility

  • Handle customer inquiries and provide accurate and timely responses via email or chat.
  • Assist customers with product information and general support.
  • Maintain a high level of professionalism and customer satisfaction in all interactions.
  • Escalate complex issues to the appropriate department or team member for resolution.
  • Document customer interactions and feedback to identify trends and areas for improvement.

Job Requirements

  • Minimum of 1-2 years of customer service experience, preferably in a call center or similar environment.
  • Fluent in Mandarin (written and verbal) is mandatory.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

Job Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive training and professional development opportunities.
  • Paid time off and holidays.

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 08/10/2024

Job ID: 95471273

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Amoree Tech Support Sdn Bhd
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