Customer Support Executive

Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products

Should have a good command of Mandarin or Cantonese

Exceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA.

Proficient in computer typing skills

Ability to handle multiple tasks in a fast-paced environment.

Good computer literacy