The client is a USD 6.5 billion company with 148,000+ professionals across 90 countries, helping 1250 global customers including Fortune 500 companies.
They are focused on leveraging next-generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable end-to-end digital transformation for global customers.
The Role
- A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers.
- Provides meaning-for-meaning interpreting.
- Follows interpreter protocols as per training, policies, and procedures.
- Follows all policies and procedures related to information confidentiality and interpreter ethics.
- Attends all required training.
- Maintains confidentiality as policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax machines.
- Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
This is a night shift job.
Ideal Profile
- Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.
- Able to handle and translate Customer's queries.
- Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances
- Ability to react calmly and effectively in emergency situations
- Strong attention to detail and accuracy
- Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.
- Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).
What's on Offer
- Opportunity within a company with a solid track record of performance
- Fantastic work culture
- Attractive Salary & Benefits
