We are looking for a Customer Support Admin to join us!Monday to Saturday 08:30 - 17:00
- Benefits: Annual leave, Medical Leave, Medical Claim, EPF, SOSCO, EIS, Annual Bonus, Annual Increment.
Job Responsibilities:- Dealing with Customer (Dealer / End user / Contractor) on product defect.
Dealing with branches for customer complaint.
- Preparing documentation for claim process.
Taking feedback from the customers.- Coordinate with warehouse operation on the delivery of part.
Compile defect report and obtaining approval from HOD / higher level superior to finalize defect issues before proceed with claim process.
- Purchase spare part related to installation work and part replacement.
Job Requirement
- A minimum of 2 years experience in customer service or product claim process.
Excellent interpersonal and written and oral communication skills. Possess own transport.
- Willing to work 6 days per week.
Job Type: Full-time
Pay: RM2,
- 00 - RM2,400.00 per month
Benefits: - Free parking
Health insurance Opportunities for promotion
Professional development
Schedule:
Ability to commute/relocate:- Tebrau: Reliably commute or planning to relocate before starting work (Required)
Education:- Diploma/Advanced Diploma (Preferred)
Language:
Bahasa (Preferred)
