YYC taxPOD, also known as Tax Professionals on Demand, is Malaysia's first All-in-One Tax e-Learning platform designed for businesses. It was created by YYC Group's team of experienced tax professionals who understand the tax challenges faced by SMEs.
If you are seeking a dynamic and fast-paced work environment where your skills and talents are recognized, we invite talented individuals like yourself to join our team and make a real impact.
Guide new customers through the onboarding process, welcome call, ensuring a smooth and positive experience- Provide product orientation to help customers maximize the value of our offerings
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Proactively monitor customer accounts to identify potential issues and address them promptly- Encourage satisfied customers on other promotional activities and event invitation on monthly basis
Develop a deep understanding of our products or services and stay updated with customers on new features and enhancement
Work towards customer retention and upsell opportunities by understanding customer goals and aligning our solutions with their objectives
Malaysian citizen or hold relevant residence status
- Fresh graduates are encouraged to apply
SPM/STPM/Diploma/Degree holder with at least one (1) year working experience- Demonstrate good interpersonal and communication skills
Disciplined, possess a positive attitude, ability to multitask, with an outgoing personality
- Excellent communication skills are needed, as are the ability to handle multiple tasks and think analytically
Strong attention to detail is also needed to ensure that clients obtain their desired results.- Must possess own transport, as the job requires site visits to client locations.
Required languages: English, Bahasa Malaysia and Mandarin.
- We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Seeking for talents who will be based at Kuala Lumpur / Johor / Penang*
For more information about us, please visit our website at https://taxpod.my/plan-tax/ or check out our social media channels.
Don't miss out on the opportunity to be a part of our dynamic and innovative team at YYC taxPOD. Apply today to begin your journey with us!
Job Type: Full-time
Schedule:
Expected Start Date: 09/30/2024
