Job Description
What is my job scope
Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support
Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams
Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI
Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI
Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community
Technical Acumen: Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
Conduct demos on how to use and how to implement AI
High level design with customer of AI architecture based on the customer's needs, recommend specific Azure AI services and OpenAI offerings.
Preferred Qualifications
3 years of experience in technical sales, consulting, or customer success roles
Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts
AZ 305 and or AI 900 certified
Strong developer background with hands on experience in AI, machine learning, or data science
Deep knowledge of Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks
Excellent communication, presentation, and interpersonal skills with the ability to explain complex AI concepts and solutions to technical and non technical audiences
Passion for AI and customer success and the ability to work independently and as part of a team
Azure VMware Solution P2 Intermediate
