Customer Success Manager (Digital Marketing Specialist)

Why You Should Build Your Career At Hasbul Brothers

• Expensive opportunity to learn business strategy from a business mentor!

Allowance and panel clinic provided!

• EPF/SOCSO/EIS provided!

Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions.

This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference. We're seeking a talent with a strong passion for digital marketing and a commitment to achieving outstanding results together.

• Here are the responsibilities:

Prior experience in managing and resolving clients issues and inquiries in a professional manner.

• To

consult and evaluate a client's business progress and achievements throughout the 1 year. To understand and have an interest in the business fundamentals specifically in the Sales & Digital Marketing field.

• Prior experience in managing Facebook ads, Instagram ads, or other social media ad platforms.

To manage, prepare, and keep a record of the clients database and progress report.

• Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.

To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.

• To liaise and work closely with the Customer Relations department to ensure customer service efficiency.

• Desired skills & requirements:

Important - At least 2-5 years of experience in the digital marketing/ sales/ business field.

• Candidates must possess at least a Diploma or Degree in Business Management/ Marketing or any equivalent courses.

To have an interest in the fundamentals of business knowledge and marketing.

• Strong interpersonal skills and good communication skills.

Attention to detail and commitment to delivering great excellent service.

• The capacity to work independently and collaboratively.

• Other Employees Benefits

Employee Provident Fund (EPF/KWSP)

• SOCSO (PERKESO) & EIS

Panel Clinic

• Health Insurance

Attendance Allowance

• Meal Allowance

Seminar Allowance

• Mileages claim

Team Retreat

• Professional Development

Job Types: Full-time, Permanent

Pay: RM4,

• 00 - RM4,500.00 per month
  
  Benefits:
• Health insurance

Maternity leave

• Meal allowance

Opportunities for promotion

• Parental leave

Professional development
Schedule:

• Monday to Friday

Experience:

• Marketing: 1 year (Required)

Customer service: 1 year (Required)