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Deel

Customer Success Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platforms success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. Theres never been a more exciting time to join Deel the international payroll and compliance market leader.

Duties

Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deels tools to achieve their goals

Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, and recognizing opportunities for growth and revenue generation

Creating data driven recommendations by accessing, analyzing, and synthesizing large data sets

Problem solving and solution implementation across Deel internally on behalf of your clients

Working with the product and operations teams to drive high impact improvements

Requirements
You have minimum of 2+ years of relevant work experience, including client facing experience

Have previous experience in at least one of the following: fast growth startup, top-tier management consulting, investment banking, or private equity

Have Payroll experience

Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners successes with them

Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations

A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, arent deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility

Have a solid track record of achievement - e.g. had success in a top tier company, delivered quantifiable business impact, quickly assumed responsibilities or won competitive awards

Have a strong analytical foundation with ability to manipulate and synthesize data

Are curious by nature and interested in making an impact

Have excellent written and verbal communication in English AND Mandarin

Bonus Points:


You're passionate about the future of work

You have experience building consumer/business facing products where you have to think about customer experience and growth

You have worked in multiple countries, cultures, and places

You like getting bonus points :)

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things youll enjoy

Provided computer equipment tailored to your role

Stock grant opportunities dependent on your role, employment status and location

Additional perks and benefits based on your employment status and country

The flexibility of remote work, including WeWork access where available

At Deel, were an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [Confidential Information] of the nature of the accommodation that you may require, to ensure your equal participation.

More Info

Industry:Other

Function:Payroll

Job Type:Permanent Job

Skills Required

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Date Posted: 23/10/2024

Job ID: 97604207

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