- Perform proactive functions and build positive customer relation to increase customer retention, loyalty, satisfaction.
- Ensure the value of the products and services to customer get delivered and optimizing the applications.
- Develop and conduct technical presentation & demostration to prospective clients engaged in CAD/CAM/CAE/PLM/ERP/MES application.
- Uncover in-depth requirements from consulting with customers to find out best solutions.
- Work closely with marketing team, develop technical contents and provide technical assistant.
- Provide feedback and execute improvement program on new or existing customer requirements.
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- Candidate must possess at least a bachelor's Diploma in Engineering
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-cadvision-systems-sdn-bhd-job-customer-success-engineer]
